WHY DOES THE PLAYER KEEP CRASHING?

Windows Media Player interacts with many of your PC systems components including drivers and codec's.  It is possible your Windows Media Player is not responding because of a faulty or incompatible component.  Some incompatibility issues can cause serious playback problems with Windows Media Player as well as other players, and lead to system corruption.

To protect the integrity and security of your PC system, be sure to download programs, codec's, and other items from only sources you trust. 

For additional support visit the following site:

http://www.microsoft.com/windows/windowsmedia/mp10/codecs.aspx